Ping-Yeh Tsai

by Abbas Johari
February 2000

Dr. Ping-Yeh Tsai Wins Outstanding Practice Award by a Student of Educational Technology

1. What attracted you to apply for the award?

Actually, I did not apply for the award but was nominated by a former President of the AECT International Council, formerly the International Division.  He knew that, across much of Asia, it is considered poor form for one to promote oneself, thus it was unlikely that I would have submitted such an application.  He felt that the value of what we were doing at Tam Kang University was, in fact, worthy of submission as an exemplar of theory into practice. The award presented me was from the leading professional organization in Educational Technology and being recognized by ones peers for the work one has done was very gratifying. In Asia, teaching and learning styles are different then in the States, not many students have the chance to practice what they learned.  I would like to share what we did to help our students in Taiwan.

2.Could you give us a brief description of your practice submitted for the award and describe what made it an exemplary project?  What makes it an applied educational communications and technology practice?

Based on the learning theory I brought back from University of Arkansas, I was encouraged to plan, design, and establish an e-learning laboratory. It reflects the way I learned and, given that we are training trainers, was considered the best way for our students to learn using real case studies before they entered industry. I want my student to have a better chance to learn and practice as they develop their expertise, before actually going into a training position. The e-learning Lab is a nonprofit organization; its purpose is to help students to get practice in industry while they are still in school. Students learn very quickly during the real case study problem solving process.  They find out what they still need to learn in the class then often register in other classes they need to help them to learn more theory or even take an additional minor if necessary.

3. How did you design and develop your practice and what was the nature of the performance data regarding its effectiveness?

I interview students who are willing to join the e-learning lab, so we can get to know each student better, then know in which team they can best fit. I use a variety of learning theories in the e-learning laboratory, i.e., project based learning, problem based learning, corporative learning, and self-directed learning. From each project, students learn new techniques to solve problems and to complete their assigned projects.  In each project during the problem solving process, students meet and discuss the problem and define its scope.  I then help them solve each problem.  They not only learn how to accomplish the project steps but also how to solve the problem that emerges during this process. We have developed several case studies thus far, i.e., how to help public school teachers use technology in teaching; how to train industry-based trainers design curriculum; and how to design materials for helping patients in a hospital environment.

Recently we began a teacher education program, designed to teach technical school instructors how to create web-based learning. I work with students through their assignments to ensure that the following elements are included: needs assessment, trainee analysis, task analysis, development of an objectives' hierarchy, description of the treatment, project management schedule, scenario design, script design, storyboarding, prototyping, graphic design, photography, video production, audio recording, animation generation, programming, eCourse integrating, job aids design, tech manual production, instructional design, e-course delivery.  My students and I proceed through every step and from these processes they learn what they need to enter business and industry for work as a professional. After this practice some of them found out they need to take additional courses before they graduate.  In these three weeks we have everything ready to give those teachers a workshop.  Students use their summer vacation, not for recreation, but to enthusiastically learn more in anticipation of the next case. Last summer we had six students graduate.  They were hired in human resource departments, instructional design departments and as an instructional designer in a different company.  They called and e-mailed me, expressing their appreciation for the e-learning provided them and for the opportunity to find a job in their area of expertise. Now they are excited about bringing back e-learning case studies to help more students.

4. What did you learn from the award process?

It is an encouragement for me to help more students, and keep working on further refining an improving what occurs within our e-learning laboratory and its curriculum.

5. What are your practices now?

Now, we are working on the development of an Interpretive Structure Model, how to solve organizational problems by using ISM.  During the Atlanta AECT conference some associates and I presented and a part of the presentation included a description of this model and its related processes.  Hopefully an article about this model will appear in the 2001 AECT Conferences Proceedings.

Again, my sincere thanks to the International Council for awarding me this honor.